Contact Us

Send Us An Email

• For current members, please use the Secure Message function within Online Banking.
• For general inquiries, please use our email form to send us an email.

Telephone Contact Numbers

• Call us – Reach us during our Contact Center hours at (408) 451-9111 or toll free at (800) 553-0880.
• Have us call you – no more waiting on hold! Use our Call Me feature to have us call you during normal business hours.
• Report a lost or stolen Debit Card – to report a lost or stolen Debit Card after business hours, please call (888) 241-2510.
• Contact Center Hours – you can reach us during our normal business hours:
  • Monday – Friday 8:00 am – 6:00 pm
  • Saturday 10:00 am – 2:00 pm

Make an Appointment

• Conveniently schedule an appointment with an expert via phone, via live video chat through our Virtual Branch, or in-person at one of our branches.
  • Make an Appointment

Send Us Mail

Mortgage Loan Servicing

• For information or to report errors about your loan, find information on overcoming payment challenges, or contact us at: